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Chapterit Terms of Use

Last Updated August 2026

Chapterit, Inc. (“Chapterit”, “us” or “we”) and its parent, subsidiaries and affiliate entities worldwide (individually referred to herein as “Chapterit” or the “Company” or “we” or “us” or “our”) own and operate this website located at www.Chapterit.com and mobile applications (individually and collectively, “Site(s)”). These Terms of Use and License (“Terms”) constitute a legally binding agreement made by and between Chapterit and the user of this Site (personally and, if applicable, on behalf of the entity for whom you are using the Site; collectively, “you”). The Terms govern your use of the services we make available on this Site (“Services”).

NOTICE: THESE TERMS CONTAINS A MANDATORY ARBITRATION AGREEMENT. YOU AGREE THAT ANY CLAIMS YOU MAY HAVE AGAINST US RELATING TO THE SITE OR THE SERVICESS, THESE TERMS OR ANY TERMS AND CONDITIONS CONTAINED HEREIN MUST BE ARBITRATED, AND YOU EXPRESSLY WAIVE THE RIGHT TO (1) ASSERT CLAIMS AGAINST US IN COURT; (2) PARTICIPATE IN A REPRESENTATIVE OR CLASS ACTION; AND (3) HAVE A JURY HEAR YOUR CASE. YOU EXPRESSLY CONSENT TO HAVE ALL OF YOUR CLAIMS ARBITRATED ON AN INDIVIDUAL BASIS ONLY. YOU ALSO AGREE THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THE PRIVACY POLICY, WHICH DESCRIBES HOW WE COLLECT, USE AND DISCLOSE YOUR DATA AND WHICH IS INCORPORATED INTO THESE TERMS, AND YOU CONSENT TO SUCH COLLECTION, USE AND DISCLOSURE. IF YOU DO NOT AGREE TO BE SO BOUND, YOU MAY NOT ACCESS OR USE THE SITE OR ANY SERVICES.

By viewing or using our Site, you acknowledge and agree to these Terms and those posted by us from time to time. Chapterit reserves the right to amend, change or modify these Terms at any time. No modification of these Terms by any party other than Chapterit shall be valid or enforceable against Chapterit unless expressly agreed to by Chapterit in a writing signed by an authorized Chapterit representative. When we post changes to these Terms, we will revise the “Last Updated” date at the top of the Terms. Your continued use of the Sites after any changes or revisions to these Terms become effective shall indicate your agreement with the terms of such revised and then-current Terms. You may be accessing our Site from a computer or mobile phone device and these Terms govern your use of the Site regardless of how you access it. If you have any questions about these Terms, please contact us by email at help@Chapterit.com.

General

Chapterit offers a platform through which amateur athletes (“Athletes”) can create a chapter for each season, tournament, comeback, milestone, or meaningful part of their journey, including photos, videos, stats, reflections, and memories (each, a “Chapter”) that Athletes can then share with others that they can choose and designate through the Sites. Chapterit only provides a service and platform to facilitate such sharing. The Athelete has full control over this service. Chapterit may provide a feature for Athletes and these other individuals to facilitate contact between those parties. Any further communication directly between them via email, SMS texting, direct messages and/or chat rooms is outside the scope of these Terms. Those communications remain between the Athlete and the other individuals. We do not monitor those communications and are not responsible for the content or tone of those communications.

Artificial Intelligence. The Site uses an artificial intelligence platform that will take information and content from an Athlete’s Chapter to create digital player cards for Athletes. Please see our Privacy Policy for more information about the types of information used and how that data will be used for this purpose.

Eligibility. To register and have an account on the Site you must be, and represent and warrant that you are, at least 13 years of age. In addition, if you have been previously prohibited from accessing the Site or the website of any of our affiliates, you are not permitted to access the Site.

License to Use the Site. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-sublicensable, non-transferable, and revocable right to access the Site, use the Services and make copies of information in any Chapters for your personal and limited commercial use, and as we otherwise intend. Chapterit reserves the right to monitor the Services for the purpose of determining that your usage complies with these Terms.

Prohibited Conduct. You may not use the Site or Services other than as expressly permitted above. Without limitation, you will not, directly or indirectly: (a) reverse engineer, decompile, tamper with or disassemble the technology used to provide the Services or Site (except as and only to the extent any foregoing restriction is prohibited by a non-waivable provision of applicable law); (b) interfere with or damage the Services, Site, or any underlying technology; (c) impersonate or misrepresent your identity or affiliation; (d) attempt to obtain unauthorized access to the Services or Site; (e) collect information about users of the Services, the Site, or the Service; (f) violate, misappropriate or infringe a third party’s intellectual property or other right, or any social media platform terms; (g) violate any law, rule, or regulation, or (h) interfere with any third party’s ability to use or enjoy, or our ability to provide, the Services or Site.

Privacy Policy. Chapterit’s Privacy Policy (which describes how we collect, use and disclose your data and your consent to such collection, use, and disclosure) is incorporated into and is a part of these Terms.

Account Registration; Account Use

Account Registration. If you create an account, you must provide us with complete and accurate information. You must promptly update such information to keep it complete and accurate. You are entirely responsible for maintaining the confidentiality of your password and account. You are entirely responsible for any and all activities that occur under your account. You may not use anyone else’s account at any time. We may remove or reclaim your username if we believe it is appropriate (such as in response to a trademark claim).

Security of Your Account. You agree to notify Chapterit immediately of any unauthorized use of your account or any other breach of security. We will not be liable for any loss, damages, liability, expenses or attorneys’ fees that you may incur as a result of someone else using your password or account, either with or without your knowledge, to the fullest extent permitted by applicable law. You will be liable for losses, damages, liability, expenses and attorneys’ fees incurred by Chapterit or a third party due to someone else using your account.

No Obligation to Retain a Record of Your Account. Chapterit has no obligation to retain a record of your account or any data or information that you may have stored for your convenience by means of your account or the Services.

Terms of Sale

The following terms apply to your purchase of Services.

We try to make the Site thorough, accurate, and helpful. Nonetheless, there may be times when certain information contained on the Site may be incorrect, incomplete, inaccurate, or appear inaccurate because of the browser, hardware, or other technology that you use. We apologize in advance for any such errors that may result in an incorrect price, inaccurate description, item unavailability or otherwise affect your order. We reserve the right to correct errors (whether by changing information on the Site or by informing you of the error and giving you an opportunity to cancel your order) or to update Services information at any time without notice. Chapterit reserves the right to change the prices, if applicable and available Services at any time. We may occasionally make errors in the stated prices on this Site. If a correct price is higher than the listed price, we will, in our discretion, either confirm the correct price with you or cancel your order and notify you of such cancellation.

You authorize us (and any payment processor) to charge your payment card and access any payment services, such as Stripe, for all purchases you make. We accept the forms of payment stated on the Site and, for credit card payments, charge your credit card when your order is processed. The bank issuing your credit card may control when to release funds in the case of an order cancellation or refund. We reserve the right to use the payment information you provide us in connection with this payment to provide better service to you should you wish to use our service again in the future and to protect us from fraud and other losses. Completion of a payment transaction is contingent upon: (a) you providing complete personal, account, transaction and any other information needed, (b) authorization of the payment by your credit or debit card company, and (c) acceptance of your payment. You may cancel your payment prior to your final submission of it to us. We may, in our sole discretion, cancel your payment at any time by providing notice to you through your contact information or by a notice when you attempt to make a payment. We may cancel a payment or prevent you from initiating future payments for any reason, including, without limitation, the following: (i) if you attempt to use the Services in breach of any applicable law or regulation, including the card network rules or regulations; (ii) if you use the Services in breach of these Terms; (iii) if we suspect fraudulent, unlawful or improper activity regarding a payment; (iv) if we detect, in our sole discretion, that your payments have excessive disputes, high reversal rates or present a relatively high risk of losses; or (v) failure to cooperate in an investigation or provide additional information when requested.

Subscription Plans

We offer subscription plans that are described more fully on our Site (each, a “Subscription”). You will be immediately billed the price for the Annual Subscription that was set forth when you signed up for the Subscription. Our Subscriptions are also subject to our Subscription Terms, which provide additional information regarding Subscriptions (including term and pricing).

Subscriptions automatically renew as set forth on our Site and, unless you timely cancel, you will be charged for the next period’s Subscription term prior to the ending of the preceding Subscription term. SUBSCRIPTIONS AUTOMATICALLY RENEW. YOU ACKNOWLEDGE AND AGREE THAT EACH SUBSCRIPTION AUTOMATICALLY RENEWS UNLESS YOU CANCEL IT OR WE SUSPEND OR TERMINATE IT IN ACCORDANCE WITH THESE TERMS.

Cancellation Policy. Subscriptions may be cancelled at any time, subject to these Terms and the Subscription Terms. In order to cancel your Subscription, you may do so through your account. There are no cancellation fees. You must cancel prior to the billing date for the next Subscription period.

Intellectual Property; Third-Party Content and Services

Intellectual Property Rights. All content on the Site, or otherwise made available via the Site, including the text, notes, graphics, photos, sounds, music, videos, interactivities and the like (“Content”), the trademarks, service marks and logos contained therein (“Marks”), the design of the Site and/or Services (“Site Design”), and all software and other technology used to provide the Site and/or Services (“Technology”), are owned by or licensed to Chapterit and/or its affiliates. Content is provided to you “as is” for your information and personal use only and may not be used, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever. We reserve all rights not expressly granted in and to the Site, Content, Marks, Site Design and Technology. Using the Site and/or Services does not give you any ownership of or right in or to any Content, Marks, Site Design or Technology.

Third-Party Content. The Site may contain information and content provided by third parties. We have no obligation to monitor, we do not endorse, and we are not liable for any third-party content. In addition, the Site may contain links to third-party websites. Chapterit is not responsible for the content on any linked site or any link contained in a linked site. We do not endorse or accept any responsibility for the content on such third-party sites.

Third-Party Services. Third parties may offer their services directly to you through the Site. In such case, you may be required to agree to the third party’s terms of service and/or privacy policy to use the service. Chapterit will not be liable in any way for the acts or omissions of such third party, the terms of service or privacy policy of the third party or its failure to adhere to its terms of service or privacy policy, or any loss, damages, liability or expenses (including attorneys’ fees) that you may incur arising from or related to such third party’s services or products.

Contributions to Chapterit

Any of your information, including, without limitation, personal, biographical, and/or financial information, any text, photographs, artwork, ideas, questions, reviews, comments, suggestions, videos or highlight reels, or other content that you submit or post to the Site or otherwise provide to us are referred to as “User Content.” The following Terms apply to User Content:

License to Chapterit. By sharing, submitting or uploading any User Content, you grant Chapterit a worldwide, perpetual, irrevocable, non-exclusive, royalty-free, sublicensable and transferable license to use, copy, distribute, display, publish, perform, sell, transmit, adapt, translate, modify, reverse-engineer, disassemble and create derivative works from your User Content in any manner existing now or created in the future. Subject to the above license, you retain ownership of User Content.

Waiver of Moral Rights. You irrevocably waive and agree not to assert any rights, including any “moral rights,” that you have to prevent us from exploiting the rights granted in this Section.

Right to Name, Image and Likeness. You also grant us the right to use and display the name, photographs, video, and any other biographical information that you submit with any User Content (the “Information”) in connection with such User Content, and you agree that you will not bring suit in law or equity against, and you hereby release from any and all liability, Chapterit, any of its officers, directors, members, managers, employees, agents, affiliates, and/or any other person or entity on the grounds of libel, slander, or invasion of privacy with regard to the Information or its use by Chapterit or such other person or entity.

Your Responsibility for User Content. You acknowledge and agree that you are solely responsible for all the User Content that you make available through the Site. Accordingly, you represent and warrant that: (1) you have all rights, licenses, consents, and releases necessary to grant Chapterit the required rights to disseminate any User Content and (2) neither your User Content nor your posting, uploading, publication, submission or transmittal of this User Content or Chapterit’s use of your uploaded User Content (or any portion thereof) on, through or by the means of the Site, will infringe, misappropriate or violate a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights or rights of publicity or privacy or result in the violation of any applicable law or regulation. You assume all risks and liability associated with your User Content, including any third party’s reliance on its quality, accuracy, or reliability.

More specifically, and without limitation, you shall not:

  • Upload, or otherwise make available, files that contain images, photographs, software or other material protected by intellectual property laws, including, by way of example, and not as limitation, copyright or trademark laws (or by rights of privacy or publicity) unless you own or control the rights thereto or have received all necessary consents to do the same.
  • Defame, abuse, harass, stalk, impersonate, threaten or otherwise violate any legal rights (including the rights of privacy and publicity) of others.
  • Upload, post, email, transmit, or otherwise make available any unlawful, inappropriate, defamatory, obscene, pornographic, vulgar, offensive, fraudulent, false, misleading or deceptive content or message.
  • Promote or engage in discrimination, bigotry, racism, hated or harassment against any individual or group.
  • Upload, or otherwise make available, files that contain images, photographs, software or other material that display or disclose the name, image or likeness or personal information of any third parties unless you have their written permission to do so.

No Obligations Regarding User Content. We will not have any obligation to hold any User Content in confidence or compensate you or anyone else for its use. We have the right to remove or edit any User Content for any reason or no reason at all. We do not endorse any User Content submitted to the Service by any user or other licensor, or any opinion, recommendation, or advice expressed therein.

Infringement

Infringement Notification. Chapterit respects the rights of others and we expect users of our Site and Services to do the same. These Terms prohibit the infringement of the copyrights of others, and it is also our policy that we may remove, suspend, terminate access of, or take other appropriate action against repeat offenders. We may also remove content that in our sole discretion appears to infringe the intellectual property rights of others.

How to File an Infringement Notification. If you have evidence, know, or have a good faith belief that content residing on or accessible through our Site infringes a copyright which you own or for which you are a designated agent, please send a notice of infringement by electronic mail or regular mail to Chapterit’s designated Copyright Agent to receive notifications of claimed infringement by one of the following means:

Chapterit Copyright Agent Address: Chapterit, Inc. 16060 Ventura Blvd., Suite 110 Box 210 Encino, CA 91436 Email: legal@Chapterit.com Phone number: (310) 488-8013

With the information that sets forth the items specified below:

  • Identify the copyrighted work claimed to have been infringed. If multiple copyrighted works are covered by a single notification, provide a representative list of such works.
  • Identify the material that is claimed to be infringing or to be the subject of infringing activity. Include information reasonably sufficient to permit Chapterit to locate the material. Please provide a URL and screenshots for each item. Include the specific asset(s) or page(s) that you claim to be infringing. Say “entire work” ONLY if all assets/pages in a collection/document are infringing.
  • Include details of your claim to the material, or your relationship to the material’s copyright holder.
  • Provide your full name, address, and telephone number should we need to clarify your claim.
  • Provide a working email address where we can contact you to confirm your claim.
  • If true, include the following statement: “I have a good faith belief that use of the copyrighted materials described above as the allegedly infringing web pages is not authorized by the copyright owner, its agent, or the law.”
  • If true, include the following statement: “I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the copyright owner to make this complaint.”
  • Sign the document, physically or electronically.

Warranties; Disclaimer; Limitation of Liability; Notice to New Jersey Residents

NO WARRANTIES. THE SITE AND SERVICES ARE PROVIDED “AS AVAILABLE” AND “AS IS” TO THE FULLEST EXTENT PERMITTED BY LAW, WITH NO REPRESENTATIONS OR WARRANTIES OF ANY KIND. CHAPTERIT DISCLAIMS TO THE FULLEST EXTENT PERMITTED BY LAW ALL WARRANTIES, EXPRESS, IMPLIED AND STATUTORY, INCLUDING ALL WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. CHAPTERIT DOES NOT WARRANT THAT ANY SERVICES WILL BE IN AVAILABLE, SAFE, DEFECT-FREE, OR CONFORM WITH WRITTEN OR ORAL SPECIFICATIONS, GUARANTEES, REPRESENTATIONS, WARRANTIES OR PROMISES. THIS PROVISION IS NOT INTENDED TO DISCLAIM LIABILITY THAT WE MAY NOT DISCLAIM UNDER APPLICABLE LAW.

USE OF SITE IS AT YOUR OWN RISK. CHAPTERIT DOES NOT REPRESENT OR WARRANT THAT THE SITE, SERVICES OR EMAILS SENT TO YOU WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, FREE OF VIRUSES OR OTHER HARMFUL CODE, OR THAT ALL INFORMATION WILL BE ACCURATE OR COMPLETE. YOU AGREE THAT YOUR USE OF THE SITE SHALL BE AT YOUR SOLE RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR HARDWARE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF MATERIAL OR DATA. CHAPTERIT MAKES NO REPRESENTATION, WARRANTY, GUARANTEE OR PROMISE THAT THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS OR ACHIEVE ANY PARTICULAR RESULTS. CHAPTERIT WILL NOT BE RESPONSIBLE FOR ANY THIRD-PARTY CONTENT OR SERVICES ON THE SITE, ANY LINKS TO THIRD-PARTY WEBSITES OR ANY THIRD-PARTY WEBSITES, INCLUDING ANY SUCH CONTENT OR LINKS FROM ATHLETES OR THEIR TEAMS. CHAPTERIT MAKES ALL DISCLAIMERS IN THIS PARAGRAPH ON BEHALF OF ITSELF AND ITS LICENSORS AND SUPPLIERS.

NO RESPONSIBILITY FOR THIRD-PARTY MATERIALS. CHAPTERIT DOES NOT WARRANT, ENDORSE, GUARANTEE OR ASSUME RESPONSIBILITY FOR ANY PRODUCT, SERVICE OR ENGAGEMENT ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE SITE OR ANY WEBSITE FEATURED OR LINKED TO THROUGH THE SITE, AND CHAPTERIT WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. CHAPTERIT WILL NOT BE LIABLE FOR THE OFFENSIVE OR ILLEGAL CONDUCT OF ANY THIRD PARTY. YOU VOLUNTARILY ASSUME THE RISK OF HARM OR DAMAGE FROM THE FOREGOING. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE AND TO THE FULLEST EXTENT PERMITTED BY LAW.

NO CONSEQUENTIAL DAMAGES. IN NO EVENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WILL CHAPTERIT, ITS AFFILIATES OR THEIR RESPECTIVE OFFICERS, DIRECTORS, MEMBERS, EMPLOYEES OR REPRESENTATIVES (COLLECTIVELY “CHAPTERIT” FOR PURPOSES OF THIS SECTION) BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RESULTING FROM THE PERFORMANCE, USE OF OR THE INABILITY TO USE THE SITE, SERVICES OR PRODUCTS, EVEN IF CHAPTERIT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, WHETHER IN AN ACTION IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, VIOLATION OF STATUTE OR OTHERWISE. CHAPTERIT WILL NOT BE LIABLE FOR THE COST OF REPLACEMENT PRODUCTS OR SERVICES, LOSS OF REVENUE, OR LOSS OF GOOD WILL.

OUR LIABILITY IS LIMITED. IN ANY EVENT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR AGGREGATE LIABILITY WILL NOT EXCEED THE AMOUNT PAID FOR THE SERVICES TO WHICH THE CLAIM RELATES OR, IF THE CLAIM DOES NOT RELATE TO A SERVICE, $99.99. THIS PROVISION IS NOT INTENDED TO EXCLUDE LIABILITY THAT CHAPTERIT MAY NOT EXCLUDE UNDER APPLICABLE LAW.

NOTICE TO NEW JERSEY RESIDENTS. Your rights are protected under the Truth-in-Consumer Contract, Warranty and Notice Act and New Jersey law generally. The following provisions in these Terms do not apply to you and are not intended to vary, diminish or alter your rights under New Jersey law: specifically, nothing in these Terms limits, varies, diminishes, affects, or otherwise voids or alters your rights under New Jersey law as they relate to the following: limitations of liability or exculpation (such as limitations on indirect, incidental, special, exemplary, consequential or similar damages); dispute resolution; indemnification; venue or jurisdiction; statutes of limitation or repose periods for bringing claims; plain language requirements; and warranties. Your rights regarding these specific provisions will be governed by New Jersey law. In the event of any conflict between these Terms and New Jersey law, New Jersey law shall govern.

Indemnity

You agree to defend, indemnify and hold harmless Chapterit, its affiliates and their respective directors, officers, employees and agents (the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities and expenses (including attorneys’ fees) incurred in connection with any third-party claim brought or asserted against any of the Indemnified Parties: (a) alleging facts or circumstances that would, if true, constitute a violation of any provision of these Terms by you, (b) arising from or related to our use of your User Content in the context of the Services or (c) your intentional or negligent acts or omissions. You may not settle any such claim without our express written consent. This defense and indemnification obligation is intended to extend to the fullest extent permitted by applicable law and will survive these Terms and your use of the Site.

Termination; Survival

Term. These Terms are effective unless and until terminated by you or us. We may, in our sole and absolute discretion and without any liability, modify, suspend or discontinue any aspect of the Site, temporarily or permanently, at any time and without prior notice.

Modification and Termination of Site and Services. We may modify or terminate the Site or the Services, your access to the Services, in part or as a whole, at any time, for any or no reason, and without notice or liability to you.

Suspension or Termination. We may deny you access to all or part of the Site at any time for any reason (including if you violate these Terms, as determined in our sole and absolute discretion) or no reason at all. If we terminate for no reason your right to access the Site, we will fulfill our obligations to you related to any Subscription outstanding at the time of termination.

Effect of Termination. If you terminate your account, you will remain liable under these Terms for any purchase made prior to termination. If we terminate your right to access the Site, these Terms will terminate and all rights you have to access the Site will immediately terminate. The expiration or termination of these Terms shall not affect those provisions, and the rights and obligations therein, set forth in these Terms which either: (i) by their terms state, or evidence the intent of the parties, that the provisions survive the expiration or termination of these Terms, or (i) must survive to give effect to the provisions of these Terms.

Governing Law / Dispute Resolution / Arbitration

11.1. In the event of a dispute, you and Chapterit agree to try to resolve it informally first. If it’s not resolved 60 days later, we agree to arbitrate the claim, instead of going to court. You may opt-out of arbitration within 30 days of accepting these Terms of Use.

11.2. You agree to resolve disputes with Chapterit through binding arbitration, except as described in this section 11 (“Arbitration Clause”). The parties expressly waive the right to bring or participate in any kind of class, collective, or mass action, private attorney general action, or any other representative action, except as described in Section 11.4. You may opt-out of this Arbitration Clause under Section 11.13.

11.3. COVERED DISPUTES. YOU AND CHAPTERIT AGREE THAT ANY DISPUTE OR CLAIM BETWEEN YOU AND CHAPTERIT ARISING OUT OF OR RELATING TO THE AGREEMENT OR THE WEBSITE (A “DISPUTE”) WILL BE RESOLVED BY BINDING ARBITRATION, RATHER THAN IN COURT. A DISPUTE INCLUDES ANY CLAIM OR DISPUTE RELATING TO THE WEBSITE, ACCESS AND USE THEREOF, YOUR ACCOUNT, OR ANY ASPECTS OF YOUR RELATIONSHIP OR TRANSACTIONS WITH CHAPTERIT. A DISPUTE ALSO INCLUDES ANY CLAIMS OR DISPUTES THAT AROSE FROM OR INVOLVE FACTS THAT OCCURRED BEFORE THE EFFECTIVENESS OF THE AGREEMENT AND CLAIMS THAT MAY ARISE AFTER ITS TERMINATION. FOR CLARITY, NOTHING IN THIS ARBITRATION CLAUSE PREVENTS EITHER PARTY FROM SETTLING ANY DISPUTE(S) ON A CLASS-WIDE, BATCH-WIDE OR OTHER MULTIPARTY BASIS.

11.4. EXCEPTIONS TO ARBITRATION. THIS ARBITRATION CLAUSE DOES NOT REQUIRE ARBITRATION OF THE FOLLOWING TYPES OF CLAIMS BROUGHT BY EITHER YOU OR CHAPTERIT:

  • (i) small claims court actions, if the requirements of the court are met and the claims are only on an individual basis;
  • (ii) claims relating to intellectual property rights, such as trademarks, trade dress, domain names, trade secrets, copyrights and patents; and
  • (iii) claims for public injunctive relief as allowed and interpreted by applicable law.

11.5. INFORMAL DISPUTE RESOLUTION FIRST. LIKE YOU, WE WANT TO RESOLVE DISPUTES WITHOUT RESORTING TO ARBITRATION. IF YOU HAVE A DISPUTE WITH US, BEFORE INITIATING ARBITRATION, YOU AGREE TO SEND AN INDIVIDUALIZED REQUEST (“PRE-ARBITRATION DEMAND”) TO legal@Chapterit.com SO THAT WE CAN WORK TOGETHER TO RESOLVE THE DISPUTE.

This Section 11.5 is a condition precedent to commencing arbitration. The arbitrator will dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures.

  • (i) A Pre-Arbitration Demand is only valid when it pertains to, and is on behalf of, a single individual. A Pre-Arbitration Demand brought on behalf of multiple individuals is invalid as to all.
  • (ii) The Pre-Arbitration Demand must include: (i) your name, telephone number, mailing address, and email address associated with your account; (ii) the name, telephone number, mailing address and email address of your counsel, if any; (iii) a description of your dispute; and (iv) your signature.
  • (iii) Likewise, if Chapterit has a Dispute with you, Chapterit will send an email with its individualized Pre-Arbitration Demand, including the requirements listed above, to the email address associated with your account.
  • (iv) If the Dispute is not resolved within sixty (60) calendar days of when either you or Chapterit submitted a Pre-Arbitration Demand, an arbitration can be brought.
  • (v) This Section 11.5 does not apply to claims brought under the exception to arbitration in Section 11.4.
  • (vi) If, contrary to this provision, a party prematurely files an arbitration demand, the parties agree that the arbitration provider must hold those demands in abeyance.

11.6. ARBITRATION PROCEDURE. IF, AFTER COMPLETING THE INFORMAL PROCESS IN SECTION 11.5 EITHER YOU OR CHAPTERIT WISHES TO INITIATE ARBITRATION, THE INITIATING PARTY MUST SERVE THE OTHER PARTY WITH A DEMAND FOR ARBITRATION. ANY DEMAND FOR ARBITRATION BY YOU WILL BE SENT TO CHAPTERIT ADDRESS IN SECTION 11.5. CHAPTERIT WILL SEND ANY ARBITRATION DEMAND TO THE EMAIL ADDRESS ASSOCIATED WITH YOUR CHAPTERIT ACCOUNT OR TO YOUR COUNSEL, IF ANY. YOU AND CHAPTERIT AGREE THAT THE FEDERAL ARBITRATION ACT (“FAA”) GOVERNS THIS ARBITRATION CLAUSE. IF THE FAA CANNOT APPLY, THEN THE STATE LAWS GOVERNING ARBITRATION PROCEDURES WHERE YOU RESIDE APPLY.

  • (i) The arbitration will be administered by the American Arbitration Association (“AAA”) under its operative Commercial Arbitration Rules, including its Mass Arbitration Supplementary Rules, available at https://www.adr.org/Rules. This Arbitration Clause will govern to the extent it conflicts with the arbitration provider’s rules.
  • (ii) If the applicable arbitration provider is not available to arbitrate, the parties will select an alternative arbitration provider. If the parties cannot agree on an appropriate alternative arbitration provider, the parties will ask a court of competent jurisdiction to appoint an arbitrator pursuant to 9 U.S.C. § 5. To the extent there is a dispute over which arbitration provider has jurisdiction, a AAA arbitrator will be appointed to resolve that dispute.
  • (iii) Arbitration hearings will take place through videoconferencing, unless you and Chapterit agree upon another location in writing. A single arbitrator will be appointed.
  • (iv) The arbitrator may award damages, declaratory or injunctive relief, and recoverable costs. Any arbitration award may be enforced (such as through a judgment) in any court with jurisdiction over the dispute. An arbitration award will have no preclusive effect in another arbitration or court proceeding involving Chapterit and a different individual. The arbitrator will have the exclusive authority to resolve all threshold arbitrability issues, including whether this Arbitration Clause is applicable, unconscionable, or enforceable, as well as any defenses to arbitration. However, a court has exclusive authority to rule on the Class Action Waiver in Section 11.8, including any claim that the section is unenforceable, illegal, void or voidable, or that it has been breached.
  • (v) If a request to proceed in small claims court (see Section 11.4(i)) is made after an arbitration has been initiated, but before an arbitrator has been appointed, such arbitration will be administratively closed. Any controversy over the small claims court’s jurisdiction will be determined by the small claims court.

11.7. JURY TRIAL WAIVER. YOU AND CHAPTERIT HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. YOU AND CHAPTERIT ARE INSTEAD ELECTING THAT ALL DISPUTES WILL BE RESOLVED BY ARBITRATION UNDER THIS ARBITRATION CLAUSE, EXCEPT AS SPECIFIED IN SECTION 11.4 ABOVE. COURT REVIEW OF AN ARBITRATION AWARD IS SUBJECT TO VERY LIMITED REVIEW. DISCOVERY MAY BE LIMITED IN ARBITRATION, AND PROCEDURES ARE MORE STREAMLINED THAN IN COURT.

11.8. CLASS ACTION WAIVER. YOU AND CHAPTERIT AGREE THAT, EXCEPT AS SPECIFIED IN SECTION 11.9 BELOW, EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT ON A CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTION BASIS.

  • (i) The parties hereby waive all rights to have any Dispute be brought, heard, administered, resolved, or arbitrated on a class, collective, representative, or mass action basis.
  • (ii) Subject to this Arbitration Clause, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief to the party’s individual claim.
  • (iii) Notwithstanding anything to the contrary in this Arbitration Clause, if a court decides, in a final nonappealable decision, that the limitations of this Section 11.8 are invalid or unenforceable as to a particular claim or request for relief (such as a request for public injunctive relief), you and Chapterit agree that that particular claim or request for relief (and only that particular claim or request for relief) will be severed from the arbitration and will be pursued in the courts specified in Section 11.6.

11.9. BATCH PROCEEDINGS. TO INCREASE THE EFFICIENCY OF ADMINISTRATION AND RESOLUTION OF ARBITRATIONS, YOU AND CHAPTERIT AGREE THAT IF 25 OR MORE SIMILAR ARBITRATION DEMANDS (THOSE ASSERTING THE SAME OR SUBSTANTIALLY SIMILAR FACTS OR CLAIMS, AND SEEKING THE SAME OR SUBSTANTIALLY SIMILAR RELIEF), PRESENTED BY OR WITH THE ASSISTANCE OR COORDINATION OF THE SAME LAW FIRM(S) OR ORGANIZATION(S), ARE FILED WITHIN A ONE HUNDRED AND EIGHTY (180) DAY PERIOD (“MASS FILING”), THE PARTIES AGREE:

  • (i) to administer the Mass Filing in batches of 25 demands per batch (or less, if fewer than 25 remain) (“Batch Proceedings”) with only one batch filed, processed, and adjudicated at a time;
  • (ii) to designate one arbitrator for each batch;
  • (iii) to accept applicable fees, including any related fee reduction determined by AAA in its discretion or in accordance with its applicable rules;
  • (iv) that no other demands for arbitration that are part of the Mass Filing may be filed, processed, or adjudicated until the prior batch of 25 is filed, processed, and adjudicated;
  • (v) that fees associated with a demand for arbitration included in a Mass Filing, including fees owed by Chapterit and the claimants, will only be due after your demand for arbitration is included in a set of batch proceedings and that batch is properly designated for filing, processing, and adjudication; and
  • (vi) that the staged process of batched proceedings, with each set including 25 demands, will continue until each demand (including your demand) is adjudicated or otherwise resolved.
  • (vii) Any statutes of limitation, including the requirement to file within one (1) year in Section 11.12 below, will remain tolled while any arbitration demands are held in abeyance. While the Batch Proceedings are adjudicated, no other demand for arbitration that is part of the Mass Filing may be processed, administrated, or adjudicated, and no filing or other administrative costs for such a demand for arbitration will be due from either party to the arbitration provider.
  • (viii) All parties agree that arbitration demands are of a “substantially similar nature” if they arise out of or relate to the same event or factual scenario, raise the same or similar legal issues and seek the same or similar relief. Any party may request that the arbitration provider appoint a sole standing administrative arbitrator (“Administrative Arbitrator”) to determine threshold questions such as (1) whether the Batch Proceeding process is applicable or enforceable, (2) whether particular demand(s) are part of a Mass Filing, and (3) whether demands within a Mass Filing were filed in accordance with this Arbitration Clause, including Section 11.5.
  • (ix) To expedite resolution of any such dispute by the Administrative Arbitrator, the parties agree that the Administrative Arbitrator may provide and use any procedures necessary to resolve the dispute promptly. Chapterit will pay the Administrative Arbitrator’s costs.
  • (x) The parties will work in good faith with the arbitrator to complete each Batch Proceeding within one hundred and twenty (120) calendar days of its initial pre-hearing conference. The parties agree that the Batch Proceeding process is designed to achieve an overall faster, more efficient, and less costly mechanism for resolving Mass Filings.
  • (xi) This Batch Proceedings provision will in no way be interpreted as increasing the number of claims necessary to trigger the applicability of AAA’s Mass Arbitration Supplementary Rules, or authorizing class arbitration of any kind. Unless Chapterit otherwise consents in writing, Chapterit does not agree or consent to class arbitration, private attorney general arbitration, or arbitration involving joint or consolidated claims under any circumstances, except as set forth in this Section 11.9(xi).

11.10. SETTLEMENT. AT LEAST TEN (10) CALENDAR DAYS BEFORE THE DATE SET FOR THE ARBITRATION HEARING, YOU OR CHAPTERIT MAY SERVE A WRITTEN OFFER OF JUDGMENT UPON THE OTHER PARTY TO ALLOW JUDGMENT ON SPECIFIED TERMS. IF THE OFFER IS ACCEPTED, THE OFFER WITH PROOF OF ACCEPTANCE WILL BE SUBMITTED TO THE ARBITRATION PROVIDER, WHO WILL ENTER JUDGMENT ACCORDINGLY. IF THE OFFER IS NOT ACCEPTED BEFORE THE EARLIER OF THE ARBITRATION HEARING OR THIRTY (30) CALENDAR DAYS AFTER IT IS MADE, IT WILL BE DEEMED WITHDRAWN, AND CANNOT SERVE AS EVIDENCE IN THE ARBITRATION. IF AN OFFER MADE BY ONE PARTY IS NOT ACCEPTED BY THE OTHER PARTY, AND THE OTHER PARTY FAILS TO OBTAIN A MORE FAVORABLE AWARD, THE OTHER PARTY WILL NOT RECOVER THEIR POST-OFFER COSTS AND WILL PAY THE OFFERING PARTY’S COSTS FROM THE TIME OF THE OFFER.

The parties agree that any disputes with respect to settlement offer(s) or offer(s) of judgment in a Mass Filing are to be resolved by a single arbitrator to the extent such offers contain the same material terms. For arbitrations involving represented parties, the represented parties’ attorneys agree to communicate individual offer(s) of judgment to each and every arbitration claimant or respondent to whom such offers are extended.

11.11. ARBITRATION COSTS. EXCEPT AS PROVIDED FOR IN A MASS FILING UNDER SECTION 11.9, YOUR RESPONSIBILITY TO PAY ANY FILING, ADMINISTRATIVE, AND ARBITRATOR COSTS WILL BE SOLELY AS SET FORTH IN THE APPLICABLE ARBITRATION PROVIDER’S RULES.

11.12. 18-MONTH FILING DEADLINE. TO THE EXTENT PERMITTED BY APPLICABLE LAW, AND NOTWITHSTANDING ANY OTHER STATUTE OF LIMITATIONS, ANY CLAIM OR CAUSE OF ACTION UNDER THIS ARBITRATION CLAUSE (WITH THE EXCEPTION OF DISPUTES UNDER SECTION 11.4(ii) OR (iii)) MUST BE FILED WITHIN EIGHTEEN (18) MONTHS AFTER SUCH CLAIM OR CAUSE OF ACTION AROSE. OTHERWISE, THAT CLAIM OR CAUSE OF ACTION WILL BE PERMANENTLY BARRED. THE STATUTE OF LIMITATIONS AND ANY ARBITRATION COST DEADLINES REMAIN TOLLED DURING THE REQUIRED INFORMAL PROCESS UNDER SECTION 11.5 ABOVE.

11.13. OPT-OUT. YOU MAY REJECT THIS ARBITRATION CLAUSE AND OPT OUT OF ARBITRATION BY SENDING AN EMAIL TO LEGAL@CHAPTERIT.COM WITHIN THIRTY (30) CALENDAR DAYS OF FIRST ACCEPTING THESE TERMS. IF YOU HAVE AN ACCOUNT, YOUR OPT-OUT NOTICE MUST BE SENT FROM THE EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT. NO ONE MAY OPT-OUT ANOTHER PERSON. YOUR NOTICE TO OPT-OUT MUST INCLUDE YOUR FIRST AND LAST NAME, ADDRESS, THE EMAIL ADDRESS ASSOCIATED WITH YOUR ACCOUNT (IF YOU HAVE AN ACCOUNT), AND A CLEAR STATEMENT THAT YOU DECLINE THIS ARBITRATION CLAUSE.

11.14. SEVERABILITY. EXCEPT AS PROVIDED IN SECTION VII(F) ABOVE, IF ANY PROVISION OF THIS ARBITRATION CLAUSE IS FOUND TO BE ILLEGAL OR UNENFORCEABLE, THEN THAT PROVISION WILL BE SEVERED. THE REMAINING PROVISIONS WILL STILL APPLY AND WILL BE INTERPRETED TO ACHIEVE THE CLOSEST POSSIBLE INTENT TO THE ORIGINAL INTENT OF THIS SECTION, INCLUSIVE OF THE SEVERED PROVISION.

11.15. GOVERNING LAW; FORUM. THESE TERMS OF SERVICE ARE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF CALIFORNIA, WITHOUT RESORT TO ITS CONFLICT OF LAW PROVISIONS. SUBJECT TO SECTION 11 (DISPUTE RESOLUTION), YOU AND WE AGREE TO ONLY BRING DISPUTES AND ANY OTHER LEGAL PROCEEDING IN THE STATE AND FEDERAL COURTS LOCATED IN LOS ANGELES, CALIFORNIA. YOU AND WE CONSENT TO THE JURISDICTION OF THOSE COURTS. YOU AND WE AGREE THAT THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS WILL NOT APPLY TO PRODUCTS OR THE INTERPRETATION OR CONSTRUCTION OF THESE TERMS OF SERVICE.

General Terms

Force Majeure. Under no circumstances shall Chapterit be held liable for any delay or failure in performance resulting directly or indirectly from an event beyond its reasonable control.

No Waiver; Severability. No waiver of any term of these Terms will be binding unless in writing, no waiver of any term of these Terms will be deemed a further or continuing waiver of such term or any other term, and the failure of Chapterit to exercise or enforce any right or remedy in these Terms does not waive that right or remedy. The provisions of these Terms are intended to extend only to the fullest extent permitted by applicable law. If for any reason an arbitrator or a court of competent jurisdiction finds any provision of these Terms to be invalid, the parties agree that the court should endeavor to give effect, to the maximum extent permitted by law, to the parties’ intentions as reflected in the provision, and the other provisions of these Terms will remain in full force and effect.

Miscellaneous. These Terms (and all policies, terms and conditions referenced herein) constitute the entire agreement between you and Chapterit and govern your use of the Site, Services and products provided by Chapterit, and supersede any prior agreements between you and Chapterit on the subject matters. You also may be subject to additional terms that may apply when you use certain Chapterit services or third-party content, links or websites. These Terms, and any rights or licenses granted hereunder, may not be assigned or delegated by you. These Terms, and any rights or licenses granted hereunder, may be assigned or delegated by Chapterit without restriction. These Terms bind and inure to the benefit of each party and the party’s successors and permitted assigns. These Terms may not be modified by an oral statement by a representative of Chapterit. A party’s failure or delay in exercising any right, power or privilege under these Terms will not waive its rights to exercise such right, power, or privilege in the future, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise of such right, power, or privilege, or the exercise of any other right, power, or privilege under these Terms. No agency, partnership, joint venture or employee-employer relationship is intended or created by these Terms. You agree to comply with all applicable laws in your use of the Site and Services. You agree that any agreements made by and between you and us in electronic form are as legally binding as if made in physical written form. These Terms will not be construed against the drafter. “Include(s)” or “including” means, respectively, “include(s), without limitation,” or “including, without limitation,”, unless expressly stated otherwise. If you are using the Site or Services for or on behalf of the U.S. or any other government, your license rights do not exceed those granted to non-government consumers.

Use Outside the United States of America. The Site is controlled and offered by Chapterit from the United States of America. Chapterit makes no representations that the Site is appropriate for use in other locations. Those who access or use the Site from other locations do so at their own risk and are responsible for compliance with local law. You consent to the processing in the United States of America of information you provide to us.

Notices and Electronic Communications. You hereby consent to receiving and transacting with us by electronic means. We may deliver notice to you by e-mail, posting a notice on the Site or any other method we choose and such notice will be effective on dispatch. If you give notice to us, it will be effective when received and you must use the following email address for Chapterit, Inc.: info@Chapterit.com or legal@Chapterit.com.

Chapterit Subscription Terms

Last Updated August 2026

Chapterit offer subscriptions of our services and access to our Site and applications (each, a “Subscription”). Please review these Chapterit Subscription Terms carefully and make sure you understand them before enrolling because they contain important and relevant information regarding any Subscription you may purchase, including pricing and cancellation terms. Subscriptions are continuous and automatically renew, unless you cancel, or we terminate your account.

By purchasing a Subscription, you agree to the terms below, as well as our Terms and Conditions and our Privacy Policy (which describes how we collect, use and disclose your data and your consent to such collection, use, and disclosure) and are both incorporated into and are a part of these Chapterit Subscription Terms.

Subscriptions.

We offer Subscriptions subject to the tiers and pricing set forth on our Site. If you sign up for a Subscription, you will be immediately billed the price of the Monthly Subscription set forth above that you have selected. Subscriptions automatically renew monthly and, unless you timely cancel, you will be charged for the next Monthly Subscription term up to ten (10) days before the end of the month.

Cancellation Policy.

You may cancel at any time, subject to the time frame below. We do not place “holds” on Subscriptions. In order to cancel your Subscription, you may do so through your account. There are no cancellation fees. Cancellations must be effected prior to the billing date of the Subscription renewal.

Data Transfers.

As stated in our Privacy Policy we may transfer your billing information to our third-party payment processors, other service providers, and certain trusted third parties. We also may share your Personal Information with third parties for our marketing, commercial and advertising purposes, subject to your opt-out and other rights as set forth in our Privacy Policy.

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info@Chapterit.com

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